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Lasoo TrustPilot reviews

Verified
11 June 2024

Excellent customer service

I purchased a kids pretend play set for my daughter a few weeks ago, I needed it before her birthday and the team personally called the supplier to have it dispatched asap. Arrived a couple days early :)

Alissa Huynh

Verified
11 June 2024

Fantastic Customer Service

Last August I purchased a gecko 125 litre fridge/freezer for my motorhome and after working perfectly for a while it developed a gas issue and stopped working all together. When I contacted Lasoo about the problem they very quickly arranged for the unit to be returned for analysis and replaced it with a brand new unit.

At every turn I was updated with advice and kept in the picture as to what was happening. I must confess I didn't expect the level of customer service I received from them as I had never dealt with Lasoo before. However I was treated with a very pleasant and knowledgeable person who guided me through the whole ordeal in a professional and caring manner. Hats off to the whole team!

Barry Russell

Verified
11 June 2024

I purchased a coat rack and it came in a few days. Was a great experience and will be back!

Tony Mi

Verified
06 June 2024

great service and keeping me informed

phil

Verified
26 May 2024

I was very pleased with my recent…

I was very pleased with my recent purchase of a mattress with Lasoo - prompt service & quick delivery. The whole experience went smoothly & I am delighted with the mattress - wasn't sure how a 'bed in a box' would turn out but I followed the instructions & it went like clockwork! The quality & sleep experience has surpassed my expectations, all at an affordable price.

Linda

Verified
26 May 2024

on time delivery in good order snazzy…

on time delivery in good order snazzy looking Looks good in our home Thanks Will buy again when needed

Leon ivan

Verified
26 May 2024

great delivery service.

detailed e mails starting when delivery would be made. and easy delivery and payment with 4 pay pal plan.

Helen Glassford

Verified
26 May 2024

The phone arrived before the ETA date…

The phone arrived before the ETA date and everything was good. Happy with the communication as well.

Sandeep

Verified
26 May 2024

High Quality Products

Exactly what I needed delivered in a timely manner as with all Lasoo products!

Zeera

Verified
26 May 2024

Happy Customer

The room divider was exactly as described. Delivery was quick and easy. Thank you. I will be back

Cecily and Dan Russell

Verified
22 May 2024

Great service and would buy again

Great service. Fast, easy and quick. Customer service that I received were efficient and lovely

Ebony Rudd

Verified
22 May 2024

VS900 LAWNMOWER

Arrived quickly, good communication, shipping cost for the mower was great and product was cheaper.

Wade

Verified
16 May 2024

I was skeptical at first because it was…

I was skeptical at first because it was my first time ordering from Lasoo and it was quite an amount (and with a huge discount as well!). I went ahead and ordered. I was amazed at how prompt the delivery was. Product was well packaged and arrived as expected. Will definitely order from Lasoo again!

Ruth

Verified
16 May 2024

Keep up the great work with providing…

Keep up the great work with providing great products at a fantastic price and delivering in good time.

Phillip Pitt

Verified
16 May 2024

Great communication

Great communication, product ideal, received in good time. Thank you

Jacqui CARLYON

Verified
09 May 2024

Replacement fan forced 60cm electric…

Replacement fan forced 60cm electric oven supplied as per order. Simple installation with 240v plug supplied.

The oven works a treat. Digital display clock is bright and accurate. Happy with this purchase.

Norma

Verified
09 May 2024

The transaction was very easy

The transaction was very easy. Website was easy to navigate. Product search is simple. Communication top notch. Delivery was super fast.

LOUIS

Verified
09 May 2024

Great products

Great products, fast delivery.

I would recommend these products to other people.

Travis Lowder

Verified
02 May 2024

Easy

Had a great experience with Lasoo!

Ordered, received very quickly and used. They worked very nicely and would happily order through Lasoo again!

A+++

Mr Bill Hudswell

Verified
02 May 2024

Amazing Service

I ordered a product from these guys and it arrived at lightening speed. Unfortunately there was a small defect with the item, but Lasoo resolved the issue, again with lightening speed. Very happy customer here. I will be recommending LASOO to all my friends and family knowing that they can buy with confidence. GREAT JOB GUYS 😊��

Berni

Verified
02 May 2024

Great experience!

This heater was purchased to replace another of the same design. I knew what I wanted to buy, and Lasoo provided a great service with best price, ultra-fast shipping and delivery. No hassles at all. Thank you, Lasoo!

Anne Richardson

Verified
23 April 2024

Excellent. Quick delivery.

Excellent.. I was a little apprehensive about purchasing, but I went ahead and everything went very smoothly.

Delivery was way quicker than i expected.

Will have no hesitation purchasing from you again.

Kerrie

Verified
23 April 2024

Arrived the following day and the item…

Arrived the following day and the item was exactly what I wanted ,I'm very happy with service and would recommend them

Sonja Sherriff

Sonja Sherriff

Verified
22 April 2024

Amazing customer service

I ordered a jewellery mirror for my daughter and it arrived broken. Unfortunately, we didn't realise it had been broken in transit immediately as we kept it boxed, hidden and didn't build it until the night before my daughters birthday. I emailed Lasoo immediately but didn't expect a reply since some time had passed since we received the mirror. I was blown away with their prompt reply and resolution. They kept me updated at all times and were beyond amazing. It's rare to come across such good customer service. Would not hesitate to buy from them again and would highly recommend to friends. Still so very grateful for the wonderful customer experience I received.

JAY

Verified
11 April 2024

Great customer service and speedy…

Great customer service and speedy replies. It was a public holiday and they were still getting back to me promptly.

Mez

Verified
11 April 2024

Very happy with the service of Lasoo

Very happy with the service of Lasoo. The product arrived as per the date given and all as expected. I would love to have their service for my future purchases. Great and recommend to others with confidence. Thanks Lasoo.

Iqbal Yusuf

Verified
03 April 2024

Beautiful Queen Sheet sets

I purchased 2 sets of these Queen Sheets in early March. We both agree that they are the best sheets that we have ever purchased, perfect fit lovely and comfortable, very well made at an affordable price. Thank you so much Lasoo.

The Brew Master

Verified
19 March 2024

Exactly as shown online

Plenty of communication from Lasoo before the sofabed was delivered actually before the original due date for delivery. The product was extremely well packed with zero damage. My granddaughter loves her new sleepover bed :D

Jay Donaldson

Verified
18 March 2024

Mattress and topper…

Quick delivery of a mattress and topper on which I just had a very comfortable night. Prompt responses to contact made for an overall good shopping experience. Thank you.

MARIANNA VANDENBROEK

Verified
15 March 2024

PURCHASED SOME RUSSELL HOBBS KITCHEN…

PURCHASED SOME RUSSELL HOBBS KITCHEN ITEMS. RECEIVED IN GOOD CONDITION, QUICKLY WITH ABSOLUTELY NO FUSS. THANKS FOR A QUICK EASY TRANSACTION.

REGARDS LOU

Louise

Verified
15 March 2024

Fast delivery and great products

Purchased our new scanpan cookware from Lasoo and it was despatched so quickly and the pricing was the best I could find anywhere. Extremely happy with my first shopping experience!

Catherine W