Units can possibly have these issues if the phone is not properly aligned within the mount. We have instructions and images showing how to properly align the phone in both the Amazon listing page as well as the users manual. If aligned correctly these issues do not persist
EASY ONE TOUCH LOCK/RELEASE: Patented Easy One Touch mechanism allows quick one hand open and close operation. QI WIRELESS FAST & STANDARD CHARGING: Qi Wireless Fast Charge Enabled Devices will enjoy Qi fast charge speeds. Please note all other devices will charge at standard rates
ADJUSTABLE VIEWING: The newly re designed Telescopic Arm extends from 4.9– 8.3 inch and pivots on 225 degree arc for a variety of optimal positions
UNIVERSAL MOUNTING: Holds all phone and case combinations from 2.3 inches to 3.5 inches
DUAL USB CAR CHARGER: Built in micro USB cable for Easy One Touch Wireless and Extra USB port providing the flexibility to charge a secondary device
STRONG SUCTION: One time use dashboard disc and reusable suction cup combo offers superior stick strength
Get to Know the Easy One Touch Wireless Qi Fast Charging Car Mount
The iOttie Easy One Touch Qi Wireless Fast Charging Mount combines the power of Qi wireless fast charging with the agility of the Easy One Touch mounting system. Utilize the increased range and stability of the telescopic arm to find the perfect viewing position for your smartphone on either dashboard or windshield.
Features & Tips
Mount extends up to 8.3" and pivots on a 225 degree arc.
To find your smartphones qi receiver/ sweet spot please bring the Mount Foot completely down to allow it to align with the qi receiver.
Qi Charging Alignment
The Qi Coil is generally found in the center of most smartphone models. Lower the bottom foot using the knob before mounting to best fir the dimensions of your smartphone.
Features & Tips
Check the easy-to-read status light to know your phone is charging properly.
Air vents on the back of the mount help cool air circulate within.
At a Glance