FAQ.

What is Lasoo all about?

Lasoo is a Pre-Shop™ search engine featuring catalogues with offers from your local area retailers.
Save time using Lasoo to find inspiration, the latest deals and to search for items you plan on purchasing.

Can I shop online at Lasoo?

Lasoo is not an online store. It's a research tool before you shop - a 'Pre-Shop™ search engine'.
Lasoo does support online purchasing for those retailers who offer this facility - a "buy now" link will direct you to the retailer's shopping site.

Why should I join as a member?

Membership to Lasoo is free. Register to use handy functions such as alerts, follow retailers and have multiple custom lists.
Logging in as a member also gives you instant access to your favourite retailers and shopping centres.

Why can't I sign up via Facebook or Google?

To sign up via Facebook or google please ensure that you are currently signed into Facebook or gmail before attempting to sign in via the Lasoo app.

Can Lasoo remember my favourite stores or shopping centres?

Yes. As a member, Lasoo will remember your favourite retailers and locations every time you log in so you can find what you're looking for quickly and easily.
Along with following Retailers, Lasoo also allows you to follow categories (I.E. Groceries) and Search Terms (I.E. Phones)

Is there a benefit to setting location, categories or retailers in the Lasoo App?

Yes, as a Lasoo user there is a section of the app specifically tailored to your interests which will be populated with offers based on the categories and retailers you set. Having your location set allows catalogues and offers to populate based on the area you most frequently shop in.

What is the ‘my catalogues’ section of the app?

Lasoo users now have a customisable feed, which populates based off the categories and retailers set during the setup process of the app, this can also be amended via the ‘following’ section under ‘profile’.

What is a notification?

If you're looking for something in particular - such as when a specific product drops in price or when a retailer releases a new catalogue - you can have a notification emailed to you as soon as this happens or you can have your mobile phone can send you a push notification.
Notification settings can be switched on in your Account Settings under ‘My Profile’. Your notifications will be based on which Retailers, Categories or Search Terms you are following (This can also be accessed via your profile settings under ‘Following’).

How do I find an offer I've looked at before again?

Lasoo remembers your last ten searches, so when you next visit Lasoo, you can click on the links under Recent Searches to review the results.
Alternatively you can add this search item to your ‘list’ on Lasoo which will make it quicker to find offers that you were previously interested in.

What is the list in Lasoo and how does it work?

If you come across something that takes your fancy on Lasoo, you can save it for future reference by adding it to a wishlist.
Members can have more than one wishlist. For example, you could compile a list of possible gifts you could buy for an upcoming birthday, graduation or anniversary. You can log on at any time to create, view, change or delete your wishlists in the Profile section. While a non-member can only have only one list.

Does a user need to be logged in to keep their list/s?

A user does not need to be logged in to keep their lists. However they can only have one list where as members can have multiple custom lists.
If you were previously logged in and logged out the custom lists will no longer be present until you log back in.

What is the Your Location function for?

Lasoo can be localised by entering either your suburb or postcode in the Location box. You can also specify your preferred shopping centres.
You can then view what deals are available locally by going to Catalogues In Your Area at the bottom of the main page. If you're looking for a specific product, it will show which local stores have current offers on it. Members can set up to four different locations or shopping centres for a search while non-members can only set up to two.

Why should I subscribe to the newsletter?

Lasoo's weekly newsletter will give you the latest bargains, special offers and shopping tips delivered straight to your email inbox.

What is an RSS feed?

If you subscribe to many newsletters or blogs, you can use Rich Site Summary (RSS) to view them all in one place without having to check each site individually. You can do this by using a program known as a feed reader such as Google Reader.
When you click on the RSS link for Lasoo's newsletter and blog, it will display a page formatted for the reader. Cut and paste the website address into the reader to add it to your list of favourite feeds.

I am unable to open catalogues via the Lasoo app.

Please check your connection and make sure you are connected to the internet, there may be a delay before the catalogue populates. If the issue persists please leave feedback via the ‘profile’ section of the app.

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